Effective Date: September 17, 2026 Last Updated: September 17, 2026
Neurodiversity Consultants LLC (“Neurodiversity Consultants LLC,” “we,” “us,” or “our”), respects your privacy and is committed to handling information associated with your use of this website responsibly.
This Privacy Policy explains what information may be collected when you visit NeurodiversityConsultantsLLC.com, how that information may be used, the third-party services you may encounter through the website, and the choices available to you.
Website Privacy vs. Clinical Privacy
This Privacy Policy applies to your interaction with the public Neurodiversity Consultants LLC website.
It does not replace or modify Neurodiversity Consultants LLC’s Notice of Privacy Practices or other policies governing protected health information (“PHI”), psychological records, clinical services, or patient rights.
Clinical information and PHI are handled in accordance with applicable federal and state privacy requirements and Neurodiversity Consultants LLC’s separate Notice of Privacy Practices.
If you are a current or prospective client and need to provide sensitive clinical or health information, please use the secure communication or client-portal methods designated by Neurodiversity Consultants LLC rather than the public website or ordinary email.
Information We May Collect
Information You Choose to Provide
The public website allows visitors to contact Neurodiversity Consultants LLC through methods such as telephone and email and may direct prospective clients to a secure third-party pre-screening or client portal.
If you contact Neurodiversity Consultants LLC directly, you may voluntarily provide information such as:
- your name
- email address
- telephone number
- the general nature of your inquiry
- appointment-related questions
- other information you choose to include in your communication
Please do not send detailed psychological, medical, diagnostic, testing, treatment, or other sensitive health information through ordinary email unless Neurodiversity Consultants LLC has specifically instructed you that the communication method is appropriate for that purpose.
Website Usage and First-Party Analytics
Neurodiversity Consultants LLC may collect limited information about how visitors use the website in order to understand website performance and improve the visitor experience.
The website’s first-party analytics and attribution system may record information such as:
- pages viewed
- the page from which you arrived or the referring website
- whether your device is categorized as desktop, tablet, or mobile
- general campaign or referral information contained in a website link, such as UTM source, medium, campaign, content, or term
- clicks on certain website elements, such as:
- telephone links
- email links
- appointment links
- pre-screening links
- service-related calls to action
This information is used for general website administration, usability evaluation, and understanding how visitors discover and interact with Neurodiversity Consultants LLC.
The website’s analytics system is not intended to collect diagnoses, treatment information, psychological test results, clinical records, or other detailed health information.
Browser Storage
The website may use browser-based storage, including local storage, for limited website functionality and attribution purposes.
For example, the website may remember the first and most recent referral or campaign information associated with a visitor’s browser so Neurodiversity Consultants LLC can understand generally how people discover the practice.
Browser storage remains on your device until it expires, is replaced, or you clear it through your browser settings.
You may clear cookies and local storage through your browser’s privacy or site-data settings. Doing so may reset certain website preferences or attribution information.
Server and Security Information
Like most websites, the systems used to host, secure, and operate NeurodiversityConsultantsLLC.com may automatically process technical information necessary to provide and protect the website.
This may include information such as:
- Internet Protocol (IP) address
- browser type
- operating system
- device information
- date and time of access
- requested pages or files
- technical error information
- security-related activity
This information may be processed by the website hosting provider, WordPress, security systems, or other service providers involved in operating the website.
Such information may be used for:
- website delivery
- security
- fraud and abuse prevention
- troubleshooting
- system administration
- performance monitoring
- maintaining website availability
How We Use Website Information
Information associated with use of the website may be used to:
- operate and maintain NeurodiversityConsultantsLLC.com
- respond to general inquiries
- assist prospective clients who request information
- understand how visitors find and use the website
- evaluate website usability and performance
- improve website content and navigation
- understand interest in particular services
- measure general effectiveness of referral or outreach efforts
- maintain website security
- diagnose technical problems
- prevent misuse, fraud, or malicious activity
- comply with applicable legal requirements
Neurodiversity Consultants LLC does not use website analytics as a substitute for clinical records or clinical decision-making.
Appointment Requests and the Secure Client Portal
The public Neurodiversity Consultants LLC website may direct prospective or current clients to a secure external client portal or pre-screening system operated through SimplePractice/ClientSecure.
Information that you enter after leaving NeurodiversityConsultantsLLC.com and entering the secure client portal is processed within that service and is subject to the privacy, security, and contractual protections applicable to that platform and Neurodiversity Consultants LLC’s clinical privacy practices.
Neurodiversity Consultants LLC does not intend for detailed clinical or health information to be submitted through ordinary public website pages.
SimplePractice maintains separate privacy and security policies governing its client-facing services.
Protected Health Information
Information related to your psychological care may qualify as protected health information under HIPAA or be protected by other federal or Kentucky confidentiality laws.
This Website Privacy Policy does not govern the use and disclosure of your clinical records or replace the Neurodiversity Consultants LLC Notice of Privacy Practices.
If information submitted through an appropriate Neurodiversity Consultants LLC system constitutes PHI, that information will be handled according to applicable privacy requirements and Neurodiversity Consultants LLC’s clinical privacy practices.
Email Communications
Neurodiversity Consultants LLC provides email links for convenience.
Ordinary email may not provide the same privacy and security protections as a designated secure client portal.
Please avoid sending highly sensitive information through ordinary email, including detailed information about:
- diagnoses
- psychological testing
- treatment history
- medications
- trauma history
- medical conditions
- Social Security numbers
- financial account information
- other sensitive health or identifying information
When a secure portal is available, use that system for sensitive clinical communications.
No method of electronic communication can be guaranteed to be completely secure.
Google Maps
The Contact page may include an embedded Google Maps feature or links to Google Maps to help visitors locate the Neurodiversity Consultants LLC office.
When you interact with an embedded map or follow a link to Google Maps, Google may receive technical or usage information according to Google’s own privacy practices.
Neurodiversity Consultants LLC does not control Google’s independent collection or processing of information through Google services.
You may choose not to interact with the embedded map and may instead use the written office address provided on the website.
External Websites and Social Media
NeurodiversityConsultantsLLC.com may contain links to websites or services operated by third parties, including:
- the secure client portal
- Google Maps
- X
- professional resources
- other external services
Once you leave NeurodiversityConsultantsLLC.com, the privacy practices of the external service generally govern your interaction with that service.
Neurodiversity Consultants LLC is not responsible for the privacy practices, security, content, or availability of independent third-party websites.
Visitors should review the privacy policies of third-party services before providing information to them.
Cookies and Similar Technologies
NeurodiversityConsultantsLLC.com may use cookies, browser storage, or similar technologies when necessary to operate, secure, maintain, or improve the website.
These technologies may be used for purposes such as:
- maintaining website functionality
- remembering limited preferences
- protecting the website
- understanding general site usage
- maintaining first- and last-touch referral attribution
Neurodiversity Consultants LLC does not use browser storage to intentionally store detailed clinical information.
You can generally manage or delete cookies and browser storage through your browser settings.
Blocking certain technologies may affect some website functionality.
Advertising and Sale of Personal Information
Neurodiversity Consultants LLC does not sell personal information collected through the website.
Neurodiversity Consultants LLC does not sell protected health information.
Website information is not intended to be used to create advertising profiles based on an individual’s mental-health condition, diagnosis, psychological testing needs, or treatment history.
Neurodiversity Consultants LLC does not knowingly disclose PHI to advertising platforms for their own advertising purposes.
Online Tracking and Health Information
Neurodiversity Consultants LLC recognizes that online tracking technologies can create special privacy concerns for health care websites.
The practice seeks to limit website analytics and tracking to legitimate website operation, performance, attribution, security, and usability purposes.
Neurodiversity Consultants LLC does not intend to use tracking technologies in a manner that impermissibly discloses PHI.
Information entered into secure client-facing systems should be handled through appropriately configured systems and services rather than ordinary public-site analytics.
Service Providers
Neurodiversity Consultants LLC may rely on third-party service providers to operate or support the website and related business functions.
Depending on the service, providers may assist with:
- website hosting
- website maintenance
- security
- data backup
- domain and DNS services
- secure client-portal functionality
- mapping
- technical support
- website performance
These providers may process information only to the extent necessary to provide their services or as otherwise permitted by applicable agreements and law.
When a service provider handles PHI on behalf of Neurodiversity Consultants LLC and qualifies as a business associate under HIPAA, applicable HIPAA requirements and contractual safeguards apply.
Disclosure of Information
Neurodiversity Consultants LLC may disclose website-related information when reasonably necessary to:
- provide requested services
- operate or secure the website
- work with authorized service providers
- investigate suspected fraud, abuse, or security incidents
- comply with applicable law
- respond to lawful legal process
- protect the rights, property, or safety of Neurodiversity Consultants LLC or others
- establish, exercise, or defend legal rights
Nothing in this Website Privacy Policy authorizes a disclosure of PHI that would otherwise be prohibited by applicable health-information privacy law.
Data Security
Neurodiversity Consultants LLC uses reasonable administrative, technical, and organizational safeguards designed to protect information under its control from unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include:
- encrypted website connections
- access controls
- website and server security measures
- software maintenance
- restricted administrative access
- secure third-party systems where appropriate
However, no internet transmission, website, computer system, or method of electronic storage can be guaranteed to be completely secure.
Data Retention
Neurodiversity Consultants LLC retains website-related information only for as long as reasonably necessary for legitimate operational, security, administrative, legal, or recordkeeping purposes.
Website analytics records are generally retained for up to 12 months. Browser-based referral attribution may be retained for up to 180 days.
Different categories of information may be retained for different periods.
Clinical records and PHI are subject to separate retention requirements and are not governed solely by this Website Privacy Policy.
Children’s Privacy
Neurodiversity Consultants LLC provides services that may include children and adolescents, but this public website is intended primarily for adults, including parents and legal guardians seeking information about psychological services.
The public website is not intended to encourage children under age 13 to independently submit personal information.
Children under 13 should not send personal information through the public website or ordinary email without the involvement of a parent or legal guardian.
Parents or guardians seeking services for a child should use the contact or secure intake methods provided by Neurodiversity Consultants LLC.
Your Privacy Choices
You may take steps to limit certain website information by:
- adjusting cookie or site-data settings in your browser
- clearing browser cookies and local storage
- choosing not to interact with embedded third-party services
- contacting Neurodiversity Consultants LLC by telephone rather than email
- using the secure client portal for sensitive clinical communications
If you believe information you provided directly to Neurodiversity Consultants LLC through the website or general business communications is inaccurate, or if you have a question about its handling, you may contact Neurodiversity Consultants LLC.
Requests concerning clinical records or PHI are governed by Neurodiversity Consultants LLC’s Notice of Privacy Practices and applicable law.
Do Not Send Emergency Communications Through the Website
NeurodiversityConsultantsLLC.com, ordinary email, and website links are not emergency or crisis-response services.
Do not use the website or ordinary email to communicate an emergency or an immediate threat to your safety or another person’s safety.
If you are experiencing an emergency, call 911 or go to the nearest emergency department.
Changes to This Privacy Policy
Neurodiversity Consultants LLC may update this Website Privacy Policy from time to time to reflect changes in:
- website functionality
- technology
- service providers
- privacy practices
- legal or regulatory requirements
The current version will be posted on NeurodiversityConsultantsLLC.com with the applicable “Last Updated” date.
Material changes may be identified through an updated notice on the website when appropriate.